Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - DNS and DHCP
    10/25/2016 - 06:30am to TBD

    Update: This maintenance was completed sucessfully at 0711 EDT without incident.  

    CUIT is performing routine maintenance on this service on TUES 10/25/2016 from 06:30am to 08:30am EDT.

    This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at, or call 212-854-1919.

    To see all active and future Service Alerts, please visit

    Reference: CHG0052127

  • Public Announcement
    (Approximate) 10/19/2016 - 01:05pm to TBD

    Please be aware that Qualtrics is currently unavailable for some users. Qualtrics has informed Columbia that it is aware of the issue and is currently working on restoring access for all their users. 

    It is expected to be resolved as soon as possible, and CUIT will update this space with morre infomation as it become available.

  • Telephony - NetPhone
    09/26/2016 - 09:00am to TBD
    Update: CUIT and BCIT Engineers are still investigating the root cause.  
    Starting on Monday September 26th, 2016 - NetPhone users at Barnard College began experiencing intermittent performance degradation. 

    Barnard NetPhone users may experience the following symptoms during a call:

    - Noise
    - Voice Distortion
    - Intermittent Call Drops
    CUIT staff and BCIT staff are currently investigating the cause of this issue.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email

    For a complete list of recent and upcoming scheduled service changes, please visit
  • Cellular - Android
    09/26/2016 - 02:00pm to TBD


    The "Play Store" on Android devices is currently unavailable when using a account.  This issue does not affect Android devices utilizing a personal (non-Columbia) account in the "Play Store".  CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • University Events Calendar
    (Approximate) 09/06/2016 - 02:51pm to TBD

    The Univeristy Events Calendar is experiencing some degradation of service from approximately 2:32 PM to 2:55 PM today Sept 6th. CUIT engineers have identified the issue and full service should be resotred shortly. We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:


    Phone:   212-854-1919