Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Email - LionMail
    (Approximate) 11/29/2016 - 09:00am to TBD

    Beginning on 11/29/2016 at approximately 9am, Lionmail Drive sharing notifications stopped being sent to recipients.  CUIT administrators have been notified and are currently working with Google to resolve the issue.  We recommend informing recipients directly that a document has been shared until this issue is resolved.

    We apologize for any incovenience that this may cause.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Telephony - Rolm Phone Support
    12/03/2016 - 08:00am to 12/03/2016 - 04:00pm

    On Saturday, December 3rd between 8:00AM and 4:00PM, CUIT has scheduled routine maintenance on the fire suppression system that protects the Morningside Campus voice systems located in 114 Low Library.

    No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    12/07/2016 - 03:00am to 12/07/2016 - 06:00am

    CUIT is performing network maintenance which will affect multiple campus locations on Wednesday December 7th, from 3:00am until 6:00am.  Customers in affected locations may lose network connectivity for the duration of this work.

    The following locations may be affected: 

    • 110 Morningside (Dual uplink; no outage anticipated)
    • 130 Morningside
    • 400 W 119
    • 401 W 118 (Dual uplink; no outage anticipated)
    • 404 W 116
    • 411 W 115
    • 415 W 115
    • 420 W 116
    • 420 W 119 (Dual uplink; no outage anticipated)
    • 430 W 116
    • 438 W 116
    • 44 Morningside
    • 90 Morningside (Partial outage anticipated)
    • Butler (Dual uplink; no outage anticipated)
    • Casa Italia
    • Computer Center (Dual uplink; no outage anticipated)
    • Center for Career Ed / East Campus
    • East Campus
    • Engineering Terrace (Dual uplink; no outage anticipated)
    • Facilities / B-230 (Dual uplink; no outage anticipated)
    • Faculty House (Dual uplink; no outage anticipated)
    • IAB
    • Law / Green Hall
    • Lenfest Hall (Dual uplink; no outage anticipated)
    • Philosophy (Dual uplink; no outage anticipated)
    • President's House (Dual uplink; no outage anticipated)
    • School of Social Work (Dual uplink; no outage anticipated)
    • Wien Hall
    • William June Warren Hall

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • F5 Load Balancer
    11/17/2016 - 05:00pm to TBD

    On Thursday, November 17th, starting at 5:00pm, CUIT will perform scheduled maintenance on the F5 Local Traffic Manager (LTM) service. This scheduled update is expected to be completed by 6:00pm. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • IAM - Shibboleth
    11/11/2016 - 10:25am to TBD

    On Saturday, November 12, 2016 between 7AM and 9:30AM, CUIT will be updating and testing the infrastructure used by the Columbia Shibboleth IDP. There may be some brief periods of service unavailability (lasting just a minute or two) during this maintenance window.

    The Shibboleth IDP provides authentication services to web applications such as ServiceNow, LabArchives, Lynda, Symplicity, etc.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.